Nat’l Mom & Pop Biz Owners Day
You never have the chance to make a second first impression. How a potential customer is treated, and that first experience they have, will largely determine if they will keep their hard-earned money at the bank or take their business elsewhere. At West Point Bank, the goal each day is to treat every single customer […]
Cell Fraud Awareness
As we have discussed in other posts, performing your banking tasks online has become one of the most popular avenues for customers to use. But when doing so, one thing all users should ask themselves is, “Would my bank ask me this?” If the answer is anything other than an unequivocal “yes,” you should contact […]
Cyber Care and Computer Tips
Performing your banking tasks online has become one of the most popular avenues for customers to use. Whether using your mobile phone, tablet or computer, online banking provides great convenience and efficiency with your time. With that said, some customers are uneasy about doing their banking online for security reasons. It is true that when […]